Frequently Asked Questions

Find answers to common questions you may have about, and if you need further assistance Contact us!


Customers have questions & we got answers!

Bitcoin (BTC) is the most prominent cryptocurrency in the world. It's a digital currency with a similar role to money and a class of payment outside the control of any one person, group, or entity.
• Bitcoin supports peer-to-peer user transactions using blockchain technology.
• Transactions are verified by network nodes through cryptography and recorded in a public, permanent, and decentralized ledger.
• Cryptocurrencies like Bitcoin have unique characteristics that relinquish the need for third-party (e.g., central authorities such as banks or governments) involvement in financial transactions. is Barbados' premier over-the-counter (OTC) service for buying and selling Bitcoin, creating broad-based access to the world of cryptocurrencies at affordable rates.
1. Go to and click Get Started.
2. Enter your email address and provide a strong password.
3. Check the box to accept the Terms & Conditions.
4. Click the Create Account button and that's it! Customers may transact from BBD $1000 to $1,000,000+ monthly, based on the limits associated with their verified account tier.
• Tier 1: Buy up to BBD $1000 and Sell up to BBD $10,000
• Tier 2: Buy & Sell up to BBD $10,000
• Tier 3: Buy & Sell up to BBD $50,000
• Tier 4: Buy & Sell BBD $50,000 or more
Yes, is the premier Bitcoin operator for Barbados, and we implement proper Know Your Customer (KYC) procedures — documenting all our valued customers in adherence to international best practices with regard to AML/CFT & PF requirements.
Each of the four (4) Account Tiers has a unique verification form and required set of documents. Our Compliance team validates the form data and associated documentation, ensuring each application meets the regulatory standard. Customers are able to transact business within the limits of the Approved Account Tier.
N.B. All form documentation must be clearly visible, and presented in its entirety on a white background. is a cash-only business open to exploring partnerships with reputable financial institutions and companies.
Our valued Customers may purchase Bitcoin in Barbados Dollars (BBD) or its equivalent in any fiat money (e.g., CAD, CHF, EUR, GBP, USD, etc.).
People across the Caribbean and the wider world use a wallet (crypto wallet) to store their Bitcoin—two types exist, hot and cold wallets.
Hot wallets are the most common, always connected to the internet, and many options exist today. A good internet connection is all that is required to access your Bitcoin.
A cold wallet is the most secure: this wallet type is not connected to the internet and is ideal for storing large amounts of Bitcoin for a long time.
For expert advice, chat with our Branch Manager at the Hastings Plaza Branch in Christ Church, ready to serve our valued customers.
The rates are as follows:
• Buying BTC: We charge an 8% commission on the buy transaction value.
• Selling BTC: We charge a 2% commission on the sell transaction value.
The steps to sell Bitcoin with is a streamlined experience for all our valued customers:
1. Create a account.
2. Submit the documents for the relevant account tier.
3. Once verified, visit our Branch in Hastings Plaza, Chrish Church and sell your Bitcoin.

Buy & sell Bitcoin with your account today!